Privacy Policy

Introduction

Welcome to Zaptap. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Email address, password, and profile information when you create an account
• Automation Data: The automation sequences, templates, and configurations you create within the app
• User Content: Any content you create, upload, or share through our service
• Communications: When you contact us for support or feedback

Automatically Collected Information

When you use Zaptap, we automatically collect certain information:

• Usage Data: Information about how you use the app, including features accessed and actions performed
• Device Information: Device type, operating system version, unique device identifiers
• Log Data: IP address, browser type, access times, and referring URLs
• Analytics: App performance data and crash reports to improve our service

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Store and sync your automation data across devices
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Storage and Security

Cloud Storage

Your automation data is securely stored using Supabase, a trusted cloud infrastructure provider. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• All data transmission is encrypted using industry-standard SSL/TLS protocols
• Passwords are hashed and never stored in plain text
• Regular security audits and updates
• Access controls and authentication mechanisms

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our app (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a structured format
• Opt-out: Opt-out of certain data collection and processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@zaptap.cloud.

Children's Privacy

Zaptap is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days.

Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-Party Services We Use:

• Supabase: Database and authentication services
• Vercel: Website hosting
• Expo: Mobile app development and updates

Cookies and Tracking

We use cookies and similar tracking technologies on our website to improve user experience and analyze usage. You can control cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@zaptap.cloud
• Support: support@zaptap.cloud
• Website: https://zaptap.cloud

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with GDPR requirements.

CCPA Compliance (California Users)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).